Patient Partner enables patients to book, check or cancel appointments 24hrs/day 365 days/year via their telephone hand-set. All that you need to use the system is your date of birth and your telephone number.
When you ring the surgery you will be presented with menu options to help direct you correctly. Please listen carefully to the available options.
Press 1 for the automated booking system
Press 2 if you have a medical emergency
Press 3 to request a repeat prescription or leave a message for the dispensing team
Press 4 to speak to a receptionist
Press 5 to speak to the practice secretary who is available 9am to 12 noon Monday to Friday