Emergency & General Contact Details

Out of Hours: 0300 123 0762
(18:00 to 18:30) or 111(18:30-08:00)

Surgery: 01904 608224 (8am to 6pm)


Contact

FAQs

How do I register as a new patient with Elvington Medical Practice?

Full information on how to register with Elvington Medical Practice can be found here.

How do I access your online services?

If you are new to our online services you will have to register via https://patient.emisaccess.co.uk/. Once you have done so you will be able to book a single appointment. In order to access the full functionality of the service you will need to come to the Practice with a form of ID, in order to confirm your registration.

Can I register my child for online services?

No one under the age of 16 can be registered for online services at this Practice. This is a safeguarding measure so that any child under 16 seeking confidential advice or treatment at the Practice can be guaranteed that confidentiality.

Why can’t I book nurse appointments or blood tests online?

Nurse appointments are not routine in the way that GP appointments tend to be. The treatments nurses require different lengths of appointments, and not all of our nurses are trained to carry out every treatment. We therefore need to make sure that when a nurse appointment is requested it is booked with the right person and given the right amount of time.

Can I speak to a doctor rather than having an appointment?

It is possible to speak with a doctor if you feel that is necessary. You should call our Reception team and request a call from the doctor. The Receptionist may ask you questions about why you need to speak to the doctor, please don’t be offended, as they may be able to resolve your query. You will then be added to the doctor’s list and will be called back when the doctor has finished their clinic.

Can I get my test results online?

If you are registered with our online service you can now get your test results online. These should be available within seven days of the test being carried out. If your results do not appear after seven days, please speak to a receptionist.

When can I pick up my prescription?

You should allow two working days for us to process your prescription. Please bear this in mind when ordering repeat prescriptions, to avoid any unnecessary gaps in your course of medication.

Can I contact the practice by email?

We do not feel that it is appropriate for patients to contact us via email for medical advice or consultations, test results, or for advice about medication. You can however use the contact forms on this website to contact us about matters relating to your medical record

Practice News

Updates to improved appointment system

On Monday 9 July 2018 we are launching our improved appointment system to ensure that all patients have access to the right health care professional at the right time, first time.

July 2017

GP earnings 2016/17

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice, the required disclosure is shown here.

May 2018

Dr David Lightwing has now retired.

Dr David Lightwing, who has worked in the practice for 19 years, has now retired and we wish him well in the future. We are also pleased to announce that Dr Tim Longmore has now taken on the role of Senior Partner for the practice.

January 2018

Elvington Medical Practice are delighted to announce that Andy Owen has joined the team as a Clinical Pharmacist.

In addition to overseeing prescription management systems, Andy will be providing appointments for medication reviews and will also be available to answer any medicines related queries by telephone.

October 2017

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