Emergency & General Contact Details

Out of Hours: 0300 123 0762
(18:00 to 18:30) or 111(18:30-08:00)

Surgery: 01904 608224 (8am to 6pm)


News

Updates to improved appointment system

On Monday 9 July 2018 we are launching our improved appointment system to ensure that all patients have access to the right health care professional at the right time, first time.

***New*** same day consultation service – book online via patient access or by phone (01904 608224 option 4).

This service is provided to enable you to see the next available GP after your recommended arrival time. Suggested arrival times can be booked online from 06:00 every day and from 08:00 at the practice reception or over the phone. This service is available Monday to Friday both in the morning and afternoon. It helps us to direct you to the most appropriate clinician by giving us a brief description of the reason for your consultation. If you have more than one problem to see the Doctor about please book/request two appointments together to enable our Doctors to give you the time you need.

Routine Appointments

If you are already seeing a specific named GP for example as a follow up appointment, then we encourage you to maintain this continuity of care by booking a routine appointment with that GP.  If all available or convenient on line appointments have been booked or you need to see a male, female or named GP sooner or for any other advice then please contact the surgery by telephone for your call to be triaged by our trained reception team.

Our reception team will strive to provide the most appropriate response to your request whether this be an appointment or a member of the clinical team to call you back. Please be courteous and as helpful as possible to our reception team to enable them to help you.

Always remember that NHS 111 is available 24/7 to give urgent general medical advice.

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